# Privacy Policy

Effective Date: March 24, 2026

Canonical page: https://kawakitechnologies.com/privacy

Kawaki Technologies LLC ("we," "our," or "us") operates a suite of mobile applications, including but not limited to LyricaLearn and Fluidity (collectively, the "Apps"). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.

## Information we collect

We may collect account information (such as your email address, user ID or authentication identifiers, and profile preferences including language settings); user content and learning data (including progress such as flashcards, lessons, and quiz results, saved content and interactions, and messages or inputs you provide in the Apps); and audio and voice data (including recordings used for language learning, which may be processed for feedback, playback, or AI-powered features).

We may also collect usage and device data, such as device type, operating system, app version, interaction data (features used, session duration), crash logs, and diagnostics.

If you opt in to receive SMS messages, we may collect your phone number and messaging interaction data, including delivery status and responses (such as STOP or HELP requests).

## How we use your information

- Provide, operate, and maintain the Apps
- Personalize your learning experience
- Track progress and improve educational outcomes
- Enable voice and AI-powered features
- Improve app performance, reliability, and security
- Communicate with you for support or updates
- Send SMS messages if you have opted in to receive them

## SMS and messaging

If you provide your phone number and consent to receive SMS messages, you agree to receive recurring automated text messages from us at the number you provided. Depending on your preferences and applicable law, messages may relate to account activity, service updates, security, or promotional content. **Consent to receive marketing or promotional SMS is not a condition of purchasing goods or services from us.**

Message frequency may vary. Message and data rates may apply, as determined by your mobile carrier. Carriers are not liable for delayed or undelivered messages.

You can opt out of SMS messages at any time by replying STOP. After you send STOP, we may send one confirmation message that you will not receive further SMS from that program unless you opt in again. For help, reply HELP or contact us at support@kawakitechnologies.com.

We do not share your SMS consent, phone number, or the content of your consent for the purpose of enabling third parties to send their own marketing or promotional messages. We do not sell your phone number. We may use messaging and telecommunications service providers solely to transmit messages you have agreed to receive and to process opt-out and help requests.

If you change or deactivate your mobile number, please update your account settings or contact us so we do not continue to message that number.

## Data sharing and disclosure

We do not sell your personal data.

We may share information with:

- Trusted service providers (e.g., cloud hosting, analytics, authentication)
- AI or processing providers strictly for app functionality
- Messaging providers (such as SMS delivery platforms) solely to deliver messages you have consented to receive and to honor STOP, HELP, and similar requests
- Legal authorities when required by law or to protect our rights

## Data storage and security

Your data is stored on secure servers and protected using industry-standard security measures.

While we strive to protect your information, no system can guarantee absolute security.

## Children's privacy

Our Apps may be used by children under 13.

We do not knowingly collect personal information from children without appropriate parental or guardian consent. If we discover that such data has been collected without consent, we will delete it promptly.

Parents or guardians may contact us to review or request deletion of their child's data.

## Your rights and choices

You may have the right to access your personal data, request correction or deletion, and withdraw consent where applicable.

To make a request, contact us at support@kawakitechnologies.com.

## Third-party services

Our Apps rely on third-party services (such as cloud infrastructure, analytics, authentication, AI providers, and messaging providers). These services operate under their own privacy policies.

## Data retention

We retain your data only as long as necessary to provide the Apps and related services, comply with legal obligations, and resolve disputes and enforce agreements.

## Changes

We may update this Privacy Policy from time to time. Updates will be posted within the Apps or through other appropriate channels.

If you have questions about this Privacy Policy, contact us at support@kawakitechnologies.com.
